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How can I shop online and collect cashback?
When shopping online, it is important that you login to our website before purchasing from an online merchant or you will not receive cashback. You will nee...
Sun, 24 Aug, 2014 at 11:38 AM
How do I ensure my purchase is tracked?
In order to ensure your transactions are tracked by TLScashbackcard.com and you collect cashback there are a few things you need to ensure: - that your b...
Fri, 17 Oct, 2014 at 6:05 PM
Are there any limitations to collecting cashback online?
Unlike other reward schemes, TLScashbackcard.com will never restrict you as to how much cashback you can collect. The more you spend, the more you collect. ...
Thu, 24 Jul, 2014 at 3:54 PM
How long after I make an online purchase will my cashback be awarded?
TLScashbackcard.com aims to award cashback within 14 days from the point of sale but may take up to 60 days to allow for reporting and payment from the part...
Fri, 29 Aug, 2014 at 6:53 PM
How does TLScashbackcard.com know I have made a qualifying purchase?
Once logged in, you can click on any of the links to our merchants. Because of this link, the retailer records your TLScashbackcard.com user ID and links it...
Mon, 14 Jul, 2014 at 4:27 PM
How long does it take for a transaction to be tracked?
When a purchase is made, the merchants may report back to us immediately but some may take up to 60 days. If you are in any doubt as to whether or not your ...
Mon, 12 May, 2014 at 4:05 PM
What are the different transaction statuses?
There are 3 common transaction statuses. These are awaiting validation, pending and settled. Awaiting validation usually only applies to snapcash receipts, ...
Thu, 14 Aug, 2014 at 5:27 PM
What happens if I return, exchange or cancel a purchase?
Returns, exchanges and cancellations are subject to each individual retailer’s return policy. In such an instance, any cashback awarded because of such a tr...
Mon, 12 May, 2014 at 4:08 PM
Why has an online purchase I've made not shown in my transaction list?
All online transactions are logged by our participating merchants who in turn pass reports to our affiliate network partners who collate the data and send i...
Fri, 29 Aug, 2014 at 6:55 PM